Hotel Financial Management System

CARMEN Hotel Financial Software was designed by experienced Financial Controllers from the hospitality industry.

CARMEN features and functionalities are based on industry best practices to help reduce user workload and optimize efficiency and accuracy while remaining very flexible and auditability.

CARMEN Hotel Finance Management Solutions


Mobile accessible dashboards provide live data statistics to assist in better business decisions.

Business Intelligence (BI)

Ready to connect to BI tools. Easily and quickly create beautiful reports with the all data that you need for enterprise wide analytics in a glance.

Data Analytics

Up to 10 analytic dimensions per transaction, permitting a better view of the business and providing powerful analytics on transactions and accounts.

Excel Integration

Connect with your MS Excel spreadsheets for improved and flexible reporting, and eliminate duplication or errors from manual data entry.

SaaS Cloud Software

Cloud Accounting software that is easy to use. Cost-effective, provides easier accessibility and a higher return on investment.


By interfacing with the PMS via the API, all accounting data can be extracted and imported while respecting Business logic rules.

Why Choose CARMEN ?​

Total Integrated Hotel Financial Management Solutions.

Perfectly designed to streamline hotel finance operations.​

Work locally and internationally, with multi currencies, from multi locations.

About CARMEN Hotel Accounting System

When it comes to Hotel Financial Management, we understand the challenges that hotels are facing today. The complexity and quantity of data that needs to be captured consumes valuable resources and times. In the meantime, hotels need to adapt to the ever-challenging environment and information needed to support timely decision making is vital. An application that is designed precisely for hotel industries is necessary to allow hoteliers to complete daily tasks efficiently.

Carmen Hotel Financial Management Software focuses on building standard processes and data retrieval, or ease of implementation and usage. It provides a consistent end user experience that is repeated across all applications. Implements industry best practices to help reduce user workload and optimise vital resources, while still remaining very flexible and auditable.

Prove of success

Satisfied Customers
Active Users
Years of experience

Our Customer

Slide 1

With more than 15 years’ experience in executive hotel finance management, Khun Wittaya is a new generation executive with a modern vision. He recognizes the importance of, and expects, accuracy at every level from accounting solutions.

"I chose Carmen Software as the accounting system with Veranda Resort Pattaya and imposed it as a standard for our other hotels in the Veranda group. During the system installation period, I encountered some challenges and I was impressed with the ability of the Carmen support team to address and solve them rapidly and efficiently. I appreciate that the support team has extensive experience in the hotel software industry, they are competent and knowledgeable. This translates in their ability to understand the problems and challenges that users face and to solve them with care. Another reason why I chose the Carmen Software is because of the continued development and addition of new functions. It makes our work easier and easier."

Wittaya Nuallaong – Director of Finance, Veranda Resort Pattaya

Slide 2

“Every single module of Carmen Software is user friendly and easy to use. The system fully adapts to standard hotel operations. Automation of the daily procedures has helped significantly improve our ability to complete all tasks so much faster. Carmen’s full integration provides us with the ability to work more efficiently, no more manual work and no more redundant process. The most important and most appreciated benefit is Carmen Support team professionalism, they are always very helpful and quick to respond, it provides me and my team confidence in the solution.”

Khun Tassanee has been part of the Evason Resort and Spa Hua Hin since the hotel opening in 2002. As the Financial Controller, she has worked with the full suite of Carmen Hotel Accounting System since the first day as Account Payable officer.

Tassanee Sintupijarn – Financial Controller, Evason Hua Hin

Slide 3

“I have had firsthand experience with Carmen Accounting system while at Villa Maly in Luang Prabang, Lao. Some of the reasons why I recommend Carmen Software are that it is easy to use, it completely integrates with other systems and complies with standard Hotel operating procedures. The Carmen team has always ensured quick and efficient support to address all our issues. I have full confidence and prefer to use Carmen Software in any Hotel that I work at, mostly because I trust and appreciate the always immediate assistance from the support team. "

Palada Waisuwan – Financial Controller, Akaryn Hotel Group

Slide 4

Khun Kanokporn extensive experience in Hotel openings in Thailand and abroad includes planning of Hotel operations for all departments, metrics measurements for Management, Accounting processes efficiency. She has always chosen to use the Carmen accounting system in every hotel that she has had the opportunity to be part of.

"Carmen Software is an accounting system designed specifically for the hotel business. We can install and adapt it to the system quickly. One of the most important benefits of using Carmen is that it covers all expected accounting features and functions and it is flexible and can be customized to adapt to the environment of each hotel. Also, the Carmen support team is always on stand-by during the implementation period to help when problems arise and complete implementation in time."

Khun Kanokporn Precha – Financial Controller, Shellsea Krabi

Slide 5

Thanks to simple and full featured functions, we find Carmen to be the most practical and easy to use Accounting software. We appreciate the simplicity and yet complete solution especially when working on Audits.

The Carmen support team is always there to answer our calls and are so quick to offer assistance when we need it. The service is second to none. The Carmen solid reputation as a leader in the industry is well desired.

Khun Janya – Financial Controller, Rocky Resort

Slide 6

With many years of experience in the Hotel industry in many departments, I can appreciate the complexities of each user group and specifically with regards to Finance and Accounting challenges. The particular functions of the Accounting and Finance department require a system that can be trusted and relied upon like no other. Exactitude, time sensitiveness, efficiency are just a few of the priorities that the Accounting team face on a daily basis. My team’s feedback has always been positive and Carmen has proven to be the most reliable and appreciated software by users across the industry. Even with limited resources, using Carmen has provided us with the efficiency we need to automate much of the processes, providing all the financial reports with accuracy and in time. One of the best parts of working with Carmen is that we can count on the support. The involvement and attention to details from Carmen support team helps us be has efficient has we can be.

Khun Wilawan – Financial Controller, Thai Garden Resort Pattaya

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