Hotel Financial Management System

CARMEN Hotel Financial Software was designed by experienced Financial Controllers from the hospitality industry.

CARMEN features and functionalities are based on industry best practices to help reduce user workload and optimize efficiency and accuracy while remaining very flexible and auditability.

CARMEN Hotel Finance Solutions


Mobile accessible dashboards providing live data statistics to assist in better business decisions.

Business Intelligence (BI)

Ready to connect to BI tools. Easily and quickly create beautiful reports with all data that you need for enterprise wide analytics in a glance.

Data Analytic

Up to 10 analytic dimensions per transaction, permitting a better view of the business and providing powerful analytics on transaction and accounts.

Excel Integration

Connection with your MS Excel spreadsheets for improved and flexible reporting and eliminate manual data entry.

On Premise Hybris

The Hybris, cloud edition, provides a flexible platform and allows for full omni-channel capabilities in a private cloud.

PMS API ready

By interfacing with the PMS via the API, all accounting data can be extracted and imported respecting Business logic rules.

Why Choose CARMEN ?​

Total Integrated Hotel Financial Solutions.

Perfectly designed to streamline hotel finance operation.​

Work locally and internationally, multi currencies, multi locations.

About CARMEN Hotel Accounting System

When it comes to Financial Management, we understand the challenges that the hotels are facing today. The complexity and quantity of data that needs to be captured consume valuable resources and times. In the meantime, hotels need to adapt to the ever-challenging environment and information needed to support timely decision making is vital. The application that designed precisely for hotel industries are necessary which allow hotelier to complete daily task efficiently.

Carmen Hotel Accounting System focus on building standard processes and data retrieval or ease of implementation and usage. Provides a consistent end user experience that is repeated across all applications. Implements industry best practices to help reduce user workload and optimise vital resource, while still remaining very flexible.

Prove of success

Satisfied Customers
Active Users
Years of experience

Our Customer

With more than 15 years’ experience in executive hotel finance management, Khun Wittaya is a new generation executive with a modern vision. He recognizes the importance and expects accuracy at every level from accounting solutions.

"I chose Carmen as the accounting system with Veranda Resort Pattaya and imposed it as a standard for our other hotels in the Veranda group. During the system installation period, I encountered some challenges and I was impressed with the ability of the Carmen support team to address and solve them rapidly and efficiently. I appreciate that the support team has an extensive experience in the hotel software industry, they are competent and knowledgeable. This translates in their ability to understand the problems and challenges that users face and to solve them with care. Another reason why I chose Carmen system is because of the continued development and addition of new functions. It makes our work easier and easier."

Wittaya Nuallaong – Director of Finance, Veranda Resort Pattaya

“Every single module of Carmen software is user friendly and easy to use. The system fully adapts to standard hotel operations. Automation of the daily procedures has help significantly improve our ability to complete all tasks so much faster. Carmen’s full integration provides us with the ability to work more efficiently, no more manual work and no more redundant process. The most important and most appreciated benefit is Carmen Support team professionalism, they are always very helpful and quick to respond, it provides me and my team confidence in the solution.”

Khun Tassanee has been part of the Evason Resort and Spa Hua Hin since the hotel opening in 2002. As the Financial Controller, she has worked with the full suite of Carmen Hotel Accounting System since the first day as Account Payable officer.

Tassanee Sintupijarn – Financial Controller, Evason Hua Hin

“I have had firsthand experience with Carmen Accounting system while at Villa Maly in Luang Prabang, Lao. Some of the reasons why I recommend Carmen system are that it is easy to use, it completely integrates with other systems and complies with standard Hotel operating procedures. Genex Solutions team have always ensured quick and efficient support to address all our issues. I have full confidence and prefer to use Carmen in any Hotel that I work at, mostly because I trust and appreciate the always immediate assistance from the support team. "

Palada Waisuwan – Financial Controller, Akaryn Hotel Group

Khun Kanokporn extensive experience in Hotel openings in Thailand and abroad includes planning of Hotel operations for all departments, metrics measurements for Management, Accounting processes efficiency. She has always chosen to use Carmen accounting system in every hotel that she has had the opportunity to be part of.

"Carmen is an accounting system designed specifically for the hotel business. We can install and adapt to the system quickly. One of the most important benefits of using Carmen is that it covers for all expected accounting features and functions and it is flexible and can be customized adapt to the environment of each hotel. Also, the Carmen support team is always on stand-by during implementation period to help when problems arise and complete implementation in time."

Khun Kanokporn Precha – Financial Controller, Shellsea Krabi

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CARMEN Software Office Address

  • Carmen Software Co.,Ltd.
    891/24-25 Thanapat 360, Rama 3 Rd., (Phumipol Bridge)
    Bangpongpang, Yanawa, Bangkok 10120 Thailand
We are open Monday – Friday
09:00 am. – 06:00 pm.
Line Official : @carmensoftware
CARMEN is here for you. If you have a question you can rest easy knowing you have reliable, fast support.